Privacy Policy
Last updated: 5 February 2026
Introduction
Sian Brook Music ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Contact form submissions and inquiry details
- NDIS participant information when relevant to service provision
- Lesson scheduling and attendance records
- Payment and billing information
How We Use Your Information
We use the information we collect to:
- Provide and manage music lessons and mentoring services
- Respond to your inquiries and communicate with you
- Process payments and maintain billing records
- Comply with NDIS requirements where applicable
- Improve our services and website
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To NDIS or related bodies as required for service provision
- With service providers who assist in our operations (bound by confidentiality)
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via our contact form.